Showing posts from tagged with: creativity

Habits For Success With G. Brian Benson

Posted by John Livesay in podcast | 0 comments

11.03.20

TSP G. Brian Benson | Habits For Success

 

Self-esteem and valuing yourself can help you be comfortable just being yourself and avoid being pushed around. In this episode, John Livesay, aka The Pitch Whisperer, chats with Habits for Success author, TEDx speaker, and coach G. Brian Benson about following his intuition and leaving the family business to pursue a life of balance and creativity. If you’re running out of creative juices, learn how G. Brian goes out of his comfort zone and tries different sporting endeavors that lends him excitement and a sense of accomplishment. Also discover how physical and mental clutter affects your vibrational energy and how you can operate from a healthy perspective.

Listen to the podcast here


 

Habits For Success With G. Brian Benson

Our guest is G. Brian Benson, who is an award-winning and bestselling author on self-improvement. He’s a child’s book author, he’s a filmmaker and TEDx speaker. He is a four-time IRONMAN triathlete and cross-country bicyclist. Brian knows the value of hard work and never giving up on his dreams, a message that he shares with audiences through each of his creative expressions. Brian’s brand new book, which I’m happy to say I’ve read and loved, Habits for Success: Inspired Ideas to Help You Soar, is an Amazon number one bestseller and was selected as a 2019 Book Excellence Award in the motivational category. Brian, welcome to the show.

John, thank you. It’s a pleasure.

I like to ask my guests to tell us all their own stories of origin. You can go back as far as a kid, high school, college or wherever you want. Did you start off saying, “I want to be an actor,” or “I want to be an athlete?” How did all that begin?

I grew up in Salem, Oregon and growing up, I love sports. I love history. I was independent. I did my own thing and I was creative in different unique ways. I didn’t know what I wanted to do other than to be a Portland Trail Blazer when I was in grade school but that didn’t work out because I’m only 5’8” and probably not fast enough. I went to college, I didn’t know what I wanted to do the whole time I was there and I graduated and tried to run the family business. I did that for eleven years. I felt in the back of my mind that there was something else I was supposed to do that was my mission but I had no idea what it was at the time. After eleven years of being there, I told my dad, “I’m finished. I don’t feel I’m growing anymore and I feel I needed a new challenge.” He was understanding. I ended up taking a year to be able to leave because we decided to sell it and we had to go through that whole process, which was tough because I was ready to hit the road.

Let’s talk about that. What was the family business?

We had a golf center, which was a driving range, a retail store and a nine-hole par-three course.

You also talk about in your book, Habits for Success the importance of patience, you had to experience it and then were able to run it and live it. It’s one thing to tell people and give advice, learn to be patient. You are told you don’t have to do something you’re not passionate about and then you still have to be patient for a whole year until it gets sold, how did you find the patience for that?

It turned out to be a blessing in disguise. Not only was I ready to get going with my life, but I also picked up a staph infection in my knee, not sure how and it was misdiagnosed. It caused a lot of problems. I had to have it drain ten different times until finally, they sent me to another doctor and he said, “You need to have an emergency surgery tomorrow to wash this out or you’re going to have a problem.” It was a nightmare in that regard as well. I sat down one day while all of this was going on, contemplating my future and I knew that I was feeling out of balance. I told myself, “Write five things that you feel will help keep you in balance at this moment.”

I did that and I put the paper in my wallet and I would refer to it occasionally and it helped, my intuition said, “Expand the list and write a book.” I had never written anything before but I did that and in about six weeks, I wrote this simple little book called Brian’s List: 26 1/2 Easy to Use Ideas on How to Live a Fun, Balanced, Healthy Life!, it gave me some direction, it was interesting. I self-published it and right at about the same time that I left the business. I moved to Reno, Nevada to be with my son who was in the Tahoe area, who was entering high school and connecting with him and helping him through that process and I started to reinvent myself.

TSP G. Brian Benson | Habits For Success

Habits For Success: Truly enjoy the process of creation and trust that it will reach an effect.

 

It’s curious to know what those five things are, I see them in your book. Some of them are, “That’s good.” The secret is the combination, almost like a little mini checklist or do you have something in there that I haven’t seen but most people put in? I’m going to let you tell us what the five are.

Some of them we think about that, but it’s easy to forget. One is to drink enough water. That’s a sneaky one. I made sure I was drinking enough water. Two is to make sure that I was getting enough sleep. The third one is to make sure that I was getting some daily exercise and that was tough while I was going through the knee problem, but I needed movement and that helps me. Another one is to make sure that I was getting some alone time every day because I’m outgoing but I’m an introvert and I need time to refill my cup. The final one, make sure that I was being creative. At that time, I had not got to anything that I’m doing now. I wasn’t writing. I wasn’t doing anything like that. At that time, playing my guitar was a creative outlet.

That last one is important, you’re like, “I’m going to make time to exercise and going to make time to make sure I’m hydrated, maybe even find some time I can be alone. I can go to the sleep thing, most of the time I can do that, wait a minute, am I making time to be creative? I’m putting out fires all day at work and then I feel like I do that at home.” Especially if you’re a leader or want to grow as a person. This need, just because you’re alone doesn’t mean you’re having time to be creative. There’s a difference between alone time and creative time and I wanted to double click on that.

I learned this more in my journey, which we’ll probably tap into a little bit here going forward. Creativity is important. It’s like connecting with God, the source, the universe or whatever you want to call it and it’s a form of meditation. It’s a great way to feel good about yourself. It’s a great way to slow down and just be. You don’t have to be Van Gogh if you’re painting or you don’t have to be Walt Whitman if you’re writing, but in your own special way, it’s an outlet that is important.

You said another gem there, Brian, which is let go of thinking that what you’re creating isn’t good enough to spend time doing. Don’t have any attachments to having to produce income or winning the awards or anything else. You’re creating it for you and if nobody even sees it or hears it, that’s okay.

It’s interesting because initially, that was the case. However, as I kept going down the road and creating more stuff, then I started putting more attachment to it and held more expectations to it and that started to cause some problems for me. Even though it made a difference in a lot of ways, it probably helped solidify my foundation and keep moving forward. If it didn’t do something that I felt like it was supposed to do, I’d be depressed for a couple of weeks. I went through this roller coaster of the creative process and how I was reacting to what I was creating. Finally, a couple of years ago, after releasing my first kid’s book, it had a good release but then for some reason, I don’t know what I was expecting, I ended up with this depression. I said, “If it’s going to be like this anymore, I don’t want to do it.” From there on, I tried to truly enjoy the process of creation and trust that it will reach and affect whoever it’s supposed to and the rest is out of my control.

[bctt tweet=”Intuition is the language of the soul. Make time to be creative. ” username=”John_Livesay”]

I’m fascinated that you used the word going on a roller coaster because I talk about that all the time, helping people get off a self-esteem roller coaster of only feeling good if their numbers are up and bad if your numbers are down. As if our identity is contingent on an outcome and then we feel like, “I’m not worth anything if I’m me. I need to have all these achievements and they have to constantly be topping myself and impressing people nonstop just to get to acceptable.” As opposed to, “Who I am is enough, whether I create something or not, whether it gets accolades or not.”

Not be obsessively checking your ranking on Amazon or how many views you got or how many likes on a social media post or whatever. You can do to constantly go like, “I’m not feeling okay about myself. I feel even worse because I didn’t get a like on something that I thought was brilliant.” It will drive you crazy. I love helping people get off that self-esteem roller coaster. You are big on intuition and then you have a line in here which is, intuition is the language of the soul. Tell us a story of how you’ve let your intuition be your guide if you don’t mind.

It’s been my guidance so much. When I first got into triathlons, I was listening to it without realizing and I was listening to it until looking back. It was definitely a watershed moment for me but I had a knee injury in college. My kneecap got knocked out of place playing mud football and it sucked. I had to have surgery and I was nervous. I played a lot of sports in high school. I set a goal to do a short triathlon when I got done to have something to look forward to while I was rehabbing. I started feeling good about myself, I lost a few pounds and started to change my life. Intuitively, I felt drawn to the sport of triathlon. I wasn’t sure why, but I even wrote my first poem and it’s not good based on a person racing the IRONMAN and this was three years before I ever did one. Once I stepped to the starting line in that first short course race in 1987, I’d finished it and I felt alive and empowered. I ended up doing four more that summer and then ten the next summer and in the third season, I did my first IRONMAN. I felt destined to do that.

You talk about how intuition can communicate with us in different ways. It could be feeling restless, which is fascinating because some people don’t realize that your intuition is trying to talk to you. This concept of even a gut feeling or sometimes you become ill. If our body is not getting our attention with the other things, it’s like, “I’m going to make you slow down enough so I could maybe get your attention to listen if you’re home with a cold or something even worse.”

Sometimes we get smacked hard because we aren’t paying attention or we’re too busy in our lives to listen to it. It’s no accident that my first book, even though it was accidental, was all those different ways to stay in life balance because it taught me how to be aware of what kept me in balance and what threw me out. Which in turn, the more that I can institute balance into my life, the easier it is to let our intuition come through.

What advice do you have for someone who’s like, “I’m not in touch with my intuition and I feel out of balance.”

I’ll definitely try to get them to start thinking about what they’re doing. Start documenting your life and try to identify it and it might take the help of a coach to help be an accountability partner and to look at it with fresh eyes to see what one might be doing. With Habits for Success, habits can work both ways. You get habits going that aren’t that healthy for us and it becomes a part of our system that we forget about anything else. You have to identify it and become more self-aware of how you’re living and then you can start to eliminate and institute different ways to go about things. That’s the best place to start.

TSP G. Brian Benson | Habits For Success

Habits For Success: Tearing up another crumpled paper ball for the pile.

 

You talk about helping people get over their fear of failure and how important resilience is, any stories around your own failures and how you picked yourself back up?

For me, failing can mean a variety of things, but I’m going to jot back to what we were talking about the expectations at the ends of things. For me, I put my expectations high that when something didn’t do what it was supposed in my mind, even though it did wonderful things, I felt I was failing.

That’s an insight right there. We are mostly the ones labeling something a failure more than the outer world.

Anybody else looking from the outside and maybe the different things that are creative, they’re going, “That’s amazing,” or “How’d you do that?” I would love to have one of those things. I’m driven and I feel I know where I’m headed that it’s like I’ve got tunnel vision or I had tunnel vision. I’m trying to be patient and step back and allow things. It messed with me and it put all these undue weights on my shoulders and pressure. Failing in the traditional sense is healthy even though we can beat ourselves up and feel like failures, but it builds character. It can help us become more empathetic. It humbles us. If you’re coming with the right intentions, it can force you to dig deeper and hone something that you’re working on, maybe a blessing in disguise. It can teach us new ways to do things. Failing isn’t that bad. We make it bad, we put this stigma on it.

As opposed to, “This is feedback.”

It’s information.

This power of saying no to things you don’t want to do, a lot of people have trouble saying no. They feel guilty. They find themselves doing things that they don’t want to be doing and resenting doing it and not showing up all because they don’t want to say no. What advice can you give us on how we can break that habit of not saying no?

This could be a little bit deeper answer than you might’ve expected but it all stems from maybe, sometimes our own self-esteem. What I’ve learned, I’ve had to work hard at learning how to love it except myself. As we’re climbing that ladder, if we’re not valuing ourselves as much as we should, we will say yes to a lot of things that we shouldn’t and let people push us around a little bit, hypothetically speaking. The more that we can find that place of accepting ourselves for who we are and what we have to work with and finding the value in ourselves, it becomes easier. Everything else starts to fall into place and we start to do things that we want to do and we start to respect ourselves more.

This concept of play that we all have as a kid somehow goes out the window as we get older. You’re a parent so you probably have seen, “I can play with my kid.” That’s okay, but in the business world or when we get stressed out, the last thing a lot of people think about is, “Let’s go have some fun.” I can’t. I’ve got to worry about the bills or what somebody said to me or this deadline I have to meet. How can we remind ourselves of the importance of play and how that can help us reduce our stress and be productive?

For me, I try to hike almost every day and that’s a form of play. It puts my mind at ease. For some reason, nature has this vibration that helps us. Nature is perfection so whenever I step into it, I relax and my creative juices start flowing and as a form of exercise. It’s important to do that. If you’re in the office and you can’t get out to do that, maybe put a little Nerf hoop up or something in somebody’s office and if you get a ten-minute break, go in and shoot some baskets. There are many different things we can do that snap us out of that.

[bctt tweet=”You don’t have to be Van Gogh if you’re painting, but just in your own special way, you can be creative. ” username=”John_Livesay”]

Being a little playful, even if it’s a big meeting, there’s nothing wrong with being playful with someone so that it lightens the mood for everybody a little bit.

Figure out some little office game, pool or whatever, that gets everybody involved and that breaks the tension. What’s the point of life if we’re not getting some of that? It’s easy as a kid, but it’s even more important as an adult.

This concept, especially living in Southern California, traffic and being late and stressed out and lost, my big nightmare is being late and lost. You have a whole chapter about leave ten minutes early, tell us what that means, beyond the obvious.

In LA, it’s going to be like, “Leave a half-hour early.” Whenever we are racing to get someplace, it’s a stressful drive and not only that, you get to the place and you arrive disheveled mentally. If you can leave ten minutes early, which is not a big deal, maybe once in a while it is but switch your routine up. You can enjoy the ride over there. You go in there relaxed and everything is fine. You’re ready to go with whatever you need to do when you get there. It makes total sense to me. Especially here in LA, there’s such frenetic energy on the roads.

A lot of people feel like, “My time is not important if I’m there early waiting for someone,” or “What am I going to do?” That’s part of the weirdness for some people is, you can be alone with yourself for ten minutes and that’s a good thing, not a bad thing.

It’s frenetic enough and if you’re going to someplace late, freeways here, it’s a horrible experience.

This concept of, we all want more clarity in our lives and we certainly want clarity when we’re pitching, because the confused mind always says no. One of the things I like about what you’re talking in Habits for Success is, clarity is not just a mental thing but our environment. If our environment is cluttered, then we keep looking at that clutter and it’s difficult for our brain can feel clarity. Is that what you’re insinuating here?

Absolutely. There are many different ways that we can have clutter in our lives. Your office, if your office has papers everywhere and stuff is messy, that’s subconsciously a weight on your system. I’m all about having a tidy place. If you play a lot of music, loud music or do busy stuff, if you’ve got the TV going all the time in the background, that’s mental clutter and that’s another intuition.

I’ve always been fascinated when some people turn the TV on the minute they walk into a hotel room. I’m like, “Do you need to have that background noise the whole time?”

That’s not to say it’s okay to chill a little bit while watching TV.

Let’s have the news be our wallpaper, I’m like, “Oh boy.” There needs to be a start and a stop time for that. We don’t realize the cumulative stress that provides. The news is edited and if it bleeds, it leads, it’s a constant source of, “How can I agitate you and tell you things that are scary, whether it’s a storm or some other tragedy?” We need to be our own filter and if we’re depending on an outside source to tell us how we should be feeling, the news is not going to be the place to begin. Unless you’re onto the Own Channel or something, it’s not designed for that. It’s designed to get people to go, “Let’s pay attention so we stick around to watch a commercial.”

Everything’s vibration and there’s higher vibration stuff and lower vibration stuff. Most of the stuff we’re talking about is lower vibration and it’s hard to operate from a healthy perspective when you’ve got lower vibrational energy surrounding you.

Let’s talk about your TEDx Talk and how that came about. I think that’s a fascinating story for people and tell us what the title is and how you came up with that.

TSP G. Brian Benson | Habits For Success

Habits for Success: Inspired Ideas to Help You Soar

The title is Be Yourself to Free Yourself (Finding Your Personal Freedom). I was aware of TEDx Talks when I was approached to do one, I have never thought about maybe doing one, but a gentleman I briefly met in Nevada rang me up when I was here in LA. He said he was curating an event and he said, “You’d be a good addition. Would you like to do it?” I didn’t know what I talked about, but I go up and said, “Yes.” I had three months to get ready and write it.

That’s not a lot of time, because the amount of work and practice that goes into that is huge.

Not only that, for some reason, the TED Talks, you know it’s going to be videotaped and they’re for posterity. It adds a whole level of pressure and I hadn’t done much speaking at that point. I’m happy how it turned out. It’s my journey since I left my family business, trying to share the story and then I weave it through five points that I learned and utilized. The first one is to listen to your intuition, be open to whatever comes your way. Number two is to step out of your comfort zone. Three was to stay in life-balance. Four is to have fun and enjoy the ride and five is there are no rules, expect the unexpected.

That’s a big one, because everyone’s brought up with tons of rules as a kid and the concept of giving people the freedom to say, “This is your life,” just because you have a family business and it’s expected, the rule is, “You will do this.” You broke that rule and you continue to break other rules and more importantly, what I see you doing, Brian, whether it’s with your coaching, your speaking or your wonderful book Habits for Success, is you’re giving people permission to break rules that aren’t working for them anymore.

Thank you. I feel I was put in this to be a living example to help give permission to people to be themselves. I’ve had to work hard at it myself and I’ve done the work and I paid attention. It all falls into the point of learning how to love and accept yourself.

The book is called Habits for Success. Is there any last thought or quote you want to leave us with?

Be yourself to free yourself.

Thanks, Brian. To follow you on social media is, G. Brian Benson. People can find you that way. What you’re doing, the energy you put out, being in your presence when we had coffee was a calming experience and it lets other people calm down and possibly listen to their own intuition. Congratulations on this wonderful book.

Thank you, John. I appreciate you.

 

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Creativity In An Age Of Artificial Intelligence With James Taylor

Posted by John Livesay in podcast | 0 comments

29.01.20

TSP James Taylor | Creativity And Artificial Intelligence

 

Artificial Intelligence or AI has been taking over varied industries and has become undeniably helpful in today’s fast-paced life. Today, John Livesay interviews James Taylor, founder of C.SCHOOL™ and host of The Creative Life Podcast and TV Show. James talks about creativity and innovation and the use of AI in different professions. He then shares with us his proven five-step creative process that includes preparation, incubation, insights, evaluation, and finally, elaboration. Be inspired by James’ creative mind as he discusses each step and how important it is to do it in the right order.

Listen to the podcast here

 

Creativity In An Age Of Artificial Intelligence With James Taylor

Our guest is James Taylor, who not only has his MBA, but he is a Fellow Royal Society of the Arts, FRSA. He’s an award-winning speaker and an internationally recognized leader in creativity and innovation. For over many years, he’s been teaching entrepreneurs, educators and corporate leaders, writers and literally rock stars, how to build innovative organizations and design the creative life they desire. As the Founder of C.SCHOOL and the host of The Creative Life Podcast and TV show, he’s taught hundreds of thousands of individuals and over 120 countries through his online courses, books, videos and keynotes.

After advising some of the world’s most creative individuals and companies ranging from Grammy-award winning music artists and best-selling authors to Silicon Valley startups, James designed a framework for creativity that helps individuals and organizations achieve exponential growth. Some of his clients have included Apple, Sony, Johnson & Johnson. He’s an in-demand creativity expert. He’s been on hundreds of media outlets. He was a subject of a 30-minute BBC documentary about his life and work. James, welcome to the show.

It’s my pleasure. I always love spending time with you.

[bctt tweet=”Green colors activate idea flow. ” username=”John_Livesay”]

You were always in a different country. I love your passion for sharing all of your insights into what it takes to become a great keynote speaker. I always like to ask my guests what’s your own little story of origin. Your mission is to inspire creative minds. You must have always had one yourself.

I believe we’re all born with unlimited creativity. The problem is as you go through schooling, education and you start work, it gets knocked you a little bit. I see my job is just reigniting that creativity that’s in all of us. Whether that’s the creativity to sell better, to create new products, to change the world, to run companies or countries better. I’m definitely there to re-ignite something I believe was already in you anyway. You need a little bit of help.

Tell us your own story of origin. We talked before that you sold guitars but didn’t play them.

I come from a musical family. My father is a very esteemed music jazz artist. My grandfather was a musician as well. My wife is a professional jazz singer, so I come from the music industry people. My very first Saturday job was working in a music store selling guitars. I don’t play guitar. It taught me the first lesson about selling, which is understanding the customer. It wasn’t about me. It was understanding not so much the technical things a customer wanted, but what did they want that thing to do for them? What transformation do they want?

I was very good at selling very high-end guitars. A lot of the time, it was to the market. They’d have a big 40th or 50th birthday with a zero on the end. I was able to help them reconnect with that thing that they had when maybe they were college and helped use that to sell them a $5,000 guitar. That told me as a fourteen-year-old about the power of selling. I remember reading books by Robert Cialdini and all these wonderful sales experts and that got me initially interested in sales and selling. From there, I moved into the world of managing music artists professionally. I manage a number of Grammy-Award-winning artists.

I’ve managed a band called Deacon Blue, which sold about six million albums. I managed the Rolling Stones. That helped me start to understand how the music industry works about building big global brands, scale, that people can feel passionate and they can feel connected when you can build a tribe and excitement around. In 2010, I received a call from a gentleman in California and he asked if I would move to California to help him grow a technology company. It’s a totally different game. That was the initial start of things.

[bctt tweet=”Breaking down silos is the key to growth. ” username=”John_Livesay”]

What do you see if anything in common between a startup and a musician that’s at a level of winning Grammys?

They’re very good knowing what they do well from that. They’re very good at connecting ideas with people. It always intrigued me spending time with these phenomenal Grammy-Award music artists. They could flip between this quite quiet person sitting there, coming up with ideas, thinking creatively, and then suddenly they would go on stage, it was the same person, but it was like them multiplied by ten. I was always interested in this. My living as a professional keynote speaker, companies bring me in to speak on big stages all around the world. I’ve spoken in 25 countries. I noticed that even looking at the creativity of those, there are a lot of similarities between people like top rock stars and the stuff that I do as a speaker and also when I see great CEOs.

I was speaking at an event in Amsterdam and there was a vice president there. He came up on stage. He is one of the most inspiring speakers I’ve ever seen because he looked around the audience. He could sense this audience was from a group within this company. They were primarily all MBAs, smart people all in their early 30s, mid-30s. He didn’t speak to them about climbing up the corporate ladder, stuff that you might have spoken to maybe someone that was a little bit older, a different generation. He spoke to them about how this company and growing this company could be a vehicle for helping all those people in the room achieve their own personal development, their own genes, their own freedom as well. I thought, “To be able to make that room feel like that, that is phenomenal.” I see that in great leaders. It doesn’t matter whether they are rock stars on stage or great professional speakers or whether that CEO up on stage is inspiring their team.

Speaking of your career, your most popular topic is super creativity, augmenting human creativity in the age of artificial intelligence. First of all, I want to applaud you for putting those two things together because a lot of people think innovation is all about technology and certainly artificial intelligence technology and creativity is a human thing like you’re going to write a song, paint or write. You’ve been able to combine the two. I don’t see anyone else doing this. Talk to us about how you said, “I think there’s something here that artificial intelligence can help us become super creative.”

We all see the stories about artificial intelligence. It’s going to take away everyone’s job. It’s going to be the terminator. Our robots will start taking over the world. That side doesn’t interest me so much. What I’m more interested is about how it changes the future work, what potential it can offer us as humans to augment ourselves. We often meet these terms, creativity and innovation. The way I think about it is there are different sides of the same coin. Creativity is about bringing new ideas to the mind. Innovation is about bringing new ideas to the world. Without creativity, there is no innovation. There are no new products and services. Creativity is the engine of innovation. It starts from there.

If you want to create that next winning company that makes a winning project or product service, it comes from that creativity of you as an individual, but more broadly within the team, the team that you’re working where you assemble to do something together. Where I’m interested in is where I see examples from lots of different industries is you’re going to get lots of jobs disappearing. That’s going to happen. You’re already starting to see that start to take hold.

TSP James Taylor | Creativity And Artificial Intelligence

Creativity And Artificial Intelligence: Creativity is bringing new ideas to the mind. Innovation is bringing new ideas to the world. Without creativity, there is no innovation.

 

I’m more interested in the people who are in the world of work. How they can start to use some of these technologies like AI and machine learning robotics to augment them, to allow them to do things that in their work, their skillset, their job that they might have thought unimaginable before. The companies I’ve been speaking for, they’ll range from some of the world’s top law firms, accounting firms, sovereign wealth funds, some of the largest financial and banking firms in the world, consumer products, companies, educators, fast food companies, aerospace, all different industries. Within all those industries, you see this happen more and more. Even to explain it from a very simple perspective of myself, my job is to be a keynote speaker.

Companies bring me in or associations bring me on to get on stage. I’m normally, like yourself, either the opening keynote speaker or the closing keynote speaker of a big conference. That’s not often the way. I think about how I use artificial intelligence to augment me in what I do. A few years ago, the way that most speakers had a conversation with the client was they would do a pre-event call and they would say, “Tell me who’s going to be in your audience.” They say, “We have people that are aged 40 to 50. They’re senior managers. They’re 80% men, 20% women, and they would do that.” That’s just the demographics. That’s not that interesting.

I’m more interested in the psychometrics of that room. We can use artificial intelligence. The way that I use it is before I even go in the room as part of my work on understanding the audience in the room, I will use AI to analyze the audience. I will essentially use different ways of doing this. You can use the same technology. If you’re selling and you’re going out and giving a pitch, analyze that key decision-maker in the room. It’s almost exactly the same process. This is how it works. I use IBM Watson, which is one of the many wonderful artificial intelligence systems or programs out there.

All I have to do, if I’m speaking to a large conference, most conferences will have a Twitter handle. I’ll go and give it to the artificial intelligence. What it will do is it will spider all of the accounts where the people are following and tweeting about this conference, for example. It will then give me across 72 different factors, a visual representation of the psychometrics of that particular audience, those people that are going to be attending. It tells me what their needs are, what their values are, what their wants are.

What I can do is I can give the AI my draft keynote presentation and it essentially analyzes that and it can overlay the psychometrics of my presentation with the psychometrics of the audience in the room. It could tell me what I need to work on, what needs to be boosted up, what needs to become down. The way we use this, let’s say, I was giving a pitch to a CEO in New York. The CEO, like many senior executives, didn’t do social media or if they did do social media, someone else is writing it for them. It wasn’t them who’s writing it. What they had done is they’d written an article for one of their trade magazines. All I had to do was I gave the AI 1,000 words that this person had written.

I could use 1,000 words that someone’s spoken. If they’ve done an interview or written, give it to the AI. It automatically told me the psychometrics of that person in the room, that key decision-maker I wanted to influence. I knew having looked at that that this person is authority challenging. As I give my pitch, I want to come across a bit more like a contrarian in my views. I could see that they valued practicality very highly. As I give my pitch, I’m going to say, “Here’s how my service product can be practically applied to help grow your business.” I could also see they valued trust highly, 99% super high.

[bctt tweet=”Caffeine reduces your creativity. ” username=”John_Livesay”]

You might call them case studies. You would call them case stories, which I love. You would tell case stories. You would tell examples because this is going to use more social proof. Robert Cialdini, that trust indicators, social proof and that will help that person feel that the key decision-maker in the room when you’re giving your pitch is going to feel like magic. It’s going to feel like, “This person understands me. He understands this challenge or this issue I’m thinking about, what I’m thinking about in the challenges I’m having in our business.” It’s not magic. It’s data.

You’re speaking their language. If somebody cares about trust being a key factor and that is going to be specific to their personality, whether they want to have proof of your authority or whatever it is. You’re addressing all those issues in advance. Is this something that you have to subscribe to IBM Watson to be able to access and create this analysis from Twitter handle?

If you go into my LinkedIn profile, James Taylor. I have a post there, an article which basically states exactly how it works and how to do it. This is something that you can subscribe to. There is a free version. You can go and test it if you want to go and try out. You can give some written words written by a key decision-maker or somebody who wants to influence. It’s fun. Do it on yourself first of all. If you take this onto the next stage, let’s say if I work in a car showroom, where are we going next with this is if I can take that data. Let’s say I’ve got all of my customers’ social media handles. I’ve had a series of correspondence with them so that is in the system. That will then create the psychometrics for everyone in my customer database, my CRM.

You can start to do very interesting things. Let’s imagine you can have the new Apple glasses that are going to be coming out. Unlike the Google glasses, but much nicer, much cooler. They will be connected to different artificial intelligence. You can connect that to your CRM and you can wear these glasses. Let’s imagine I’m a fourteen-year-old guy in a music store selling guitars. Five people come into the store. I’m wearing my glasses. It’s connected to the CRM of the company, so I know the psychometrics.

Using facial recognition as they come into the room, I can automatically see, “That customer is coming in here. They have a high FICO score. They have a low credit rating. This customer here is being on this webpage a number of times and spending a lot of time on that page about this product. This customer here has spent $10,000 within the past several years.” As a salesperson, who do you go and speak to? It’s all showing a heads up display like a fighter pilot would have. This is happening and I worked with a lot of companies that are starting to build these out across their businesses.

This is the super creativity bit because the AI is not going to write your pitch for you. It’s not going to give you a sales presentation, but it will make you a better presenter of your ideas. Sports teams use AI to analyze their players. Insurance companies use AIs to analyze their brokers. I believe every salesperson should be able to use a tool like this in order to analyze that prospective client, that prospect that they’re going for. When you go and give that pitch, it is absolutely landing on a very emotional level with that person as well. That’s the human bit. The creativity comes from us being able to create story arcs and be great storytellers. They all have side things that you’re brilliant at doing. We augment that with these technologies, which helped provide more data on the analytical side.

[bctt tweet=”Without creativity, there is no innovation. ” username=”John_Livesay”]

You use the AI to give you insights into the data that’s going to emotionally resonate with somebody and turn that data into a story. Would that be a good summary? You said something that I want to capture because I’d love to tweet out. It’s something about artificial intelligence is our mind and creative is the world. Do you remember what you said there?

Creativity is bringing new ideas to the mind. Innovation is bringing new ideas to the world. Without creativity, there is no innovation. Creativity is the engine of innovation. That’s how the two things exist. They cannot sit side by side. Usually what you tend to find is creativity exists more around individuals and teams working together to generate ideas, assumptions, tests, minimal byproducts, those things. Innovation tends to come around to what we call the five-stage of the creative process towards the end. It ends up as being slightly more process-driven, but they go well hand in hand together.

You teased us about the five steps to a creative process. I know that’s a core part of your keynote on this topic, but you’ve been gracious enough to give us a little snapshot of what those five steps are.

The creative process is about how you generate, develop and execute on ideas. Let’s say you have a product and you want to start generating new ideas to get that product to market, or you’re looking to go fundraise. We need to get creative here on the pitch that we’re going to be putting out there into the market or the types of investors that we want to be bringing this deal to. The first stage of the creative process is what we call the preparation stage. This is about generating ideas. It’s about taking and absorbing as much information as possible.

It’s where you’re doing your classic market research. That’s the very first stage. The second stage where a lot of people I see go wrong is they do their research and immediately hope to stop generating ideas. The second stage, which is called the incubation stage, is where you need to put ideas to the back of your mind. It’s almost like forget about it. Go and do something else, switch to another project. You’ll bring and continue working on things in the background. I was going to be looking for patterns, looking for opportunities all the time, but you have to put it to the back of your mind.

One of the fascinating things is even, for example, the colors that you have around you can affect your levels of creativity. There was a study done by the University of British Columbia up in Canada. They found that the color red is the best color to have around you when you do work, which requires high attention to detail. For example, if you’re doing your tax returns, you want to have that color red around you. What they found is the best color to have around you if you’re looking to generate ideas is the color green. One of the reasons we get some of our best ideas when we’re out walking in nature when that color green is all around you. Think about for yourself, do you have that color green around you in your workspace? Are you going out for a walk and talk to me? Are you going to the parks? Places where that color green is activating that part of the brain. You’re basically incubating all of this and this is the stage you’re mulling it over in the back of your mind.

TSP James Taylor | Creativity And Artificial Intelligence

Creativity And Artificial Intelligence: Caffeine is very good at focused work, but not so good for unfocused, open-minded thinking.

 

I want to give everybody a little story on that because you and I were having a conversation. I said, “I want to show you something to plant the seed in your brain, knowing the way you work.” I didn’t call it incubating, but that’s basically what I was talking about. It’s like let me show you something and I’ll know that will be in your subconscious and that might generate some ideas.

In the US military, at West Point, they teach a version of this. They call it preloading, which is about two hours before you go to sleep at night, ask yourself a question about that challenge that you’re trying to come up with. You sleep on it. You print it at the back of the mind and often when you wake up the next morning, the idea is almost fully formed sometimes. It’s strange. I’ve heard about this. Why is it that I’m a successful X, Y and Z? Fill in the blank.

The brain is a phenomenal, amazing thing. We go to this third stage, which is the insight stage. That’s the a-ha moment, the light bulb moment, however, you want to describe it. When it comes to creativity, it’s the shortest part of the creative process. It’s the bit they make the movies about, when you see the fast action scenes, a big light bulb seems going on. Most creative work is not necessary like that in terms of those moments. There are a couple of things you can do to increase those levels of creativity. One is to understand yourself when you are at your creative peak each day. John, for example, for you, when ideas come easiest to you or you feel that natural idea-generating flow, what time of day does that tend to happen?

First, in the morning, I let myself be open before I even get out of bed or even open my eyes and say, “What am I grateful for? What am I open to receiving? What’s my intention for the day? Are there any insights?” I literally asked myself that question. Are there any insights that I’m open to hearing? It’s amazing. Sometimes it starts and unless you said a few minutes later, I’ll be in the shower. That’s what that joke is about, why do I get all my best ideas in the shower when I can’t write it down? Before all the world comes in and starts with the emails and we’re reacting to everything or the news or whatever it is that distracts us. I’m a big believer of what you’re talking about here, James, which is letting yourself have some time, a little gap of what wants to come up. What is my intuition telling me? What do I want to say or do? Even preparing for this. I started thinking about you and our previous conversations and all the wonderful videos that I watched you do. I’m like, “What would be a great question that would help James get his message across and see what would come up during the conversation. I plant that seed.

You’ve described beautifully from a very poetic standpoint that sensation of what you feel in the morning. We use that time in the morning, that half-awake, half-asleep that other people might be late in the evening or the afternoons after lunch. I’ll describe what’s going on from a chemistry perspective. What’s going on is you’ve been incubating this awesome thing overnight. You might be thinking about it. You’ve been incubating it overnight. In the morning, what’s happening in your brain is fuzzy. You’re open to unconventional thoughts. Alpha waves are rippling through your brain directing your attention inwards to remote associations emanating from the right hemisphere. Also, the brain that says, “That’s a stupid idea,” that hasn’t woken up yet.

This is one of the reasons many people get their best ideas and that half-awake, half-asleep in the morning. Don’t just jump out of bed but give yourself that time to say you’ve been intentional asking those questions, or in the shower in the morning, a lot of people get their best ideas. This is the reason, but the main thing is not everyone’s morning people. Other people get a later in the evenings or the afternoons but know for yourself what time of day you are at your creative peak. As much as possible, use that time to do your deep thinking, your creative thinking, your strategic thinking, move all your calls, emails, meetings outside of that time.

[bctt tweet=”In terms of creativity, there’s a lot of similarities between top rock stars, speakers, and great CEOs. ” username=”John_Livesay”]

We start to generate these insights. It’s funny because even what we eat and drink can affect our levels of creativity. There was a great study done by Martha Farah, who’s a neuroscience professor at the University of Pennsylvania. She found that high levels of caffeine in your diet will reduce your chances of having ideas and insights. I was speaking in Bogota, Colombia and I told this story. I thought 2,000 people in the audience were going to kill me at this stage. Let me give you a little bit of background on that. Caffeine or coffee is very good for the preparation stage, the first stage of the creative process and the last stage because what we’re doing is, we’re looking to absorb what’s the new information. It’s a different thing. When you’re looking to be expansive in your thinking, it would benefit you to dial down your caffeine levels. Switch to tea, water, juices because caffeine is very good at focused work, but not so good for unfocused, open-minded thinking.

That explains it.

There’s stage for generating ideas. We go to this fourth stage of the evaluation stage. I’ve worked with some incredibly creative companies, creative individuals, especially senior advertising industry or some of the high-tech industries. Usually, the biggest challenge is not a lack of ideas. The biggest challenge is around evaluating those ideas and deciding which ones we’re going to pursue and test. That’s the evaluation stage. This is when you start to do things like more ideation, brainstorming sessions. I teach a whole different series of tools. They have to do that well. Also, to break down silos in organizations which is a challenge.

That’s the number one problem I see across every industry I’ve ever spoken, too. Everything is so siloed, no one’s communicating. There’s no database where they could share, the case stories of what’s work at other cities or countries. If you could help people breakdown their silos, then no wonder you’re speaking so often.

It’s also happening on different levels. You’ll see from a generational standpoint where Millennials are communicating in one way sometimes. The Boomers or Gen X are doing it in a slightly different way. Sometimes getting everyone in that same place. I speak a lot in the Middle East and South America where you have a different hierarchy in organizations than you would have in Silicon Valley or in London where it tends to be much more top-down or family businesses. The large family business could be like this as well. I also teach a number of tools there, which is about leveling out the hierarchy a bit so you get the best ideas from everyone in the organization. Not from a senior person that are always dominating the board with their ideas, which is very important. In the final stage is the elaboration, which is like Thomas Edison said, “Success is 1% inspiration, 99% perspiration.” This is the stage that you’re testing your minimum viable products, getting feedback and all these stages, they’re iterative. They go back and forth on this circular. You generate a whole bunch of questions, which then you have to go back to the preparation stage and find out the answers. That’s thinking of the five stages of the creative process.

Thank you for sharing that. To sum up, preparation, incubation, don’t jump right to ideas, insights, evaluation and finally, elaboration. That’s such a great framework for so many different things. We have a mutual friend who is a CMO at Domino’s Pizza. They’re using artificial intelligence to start predicting if you keep ordering the same pizza at the same day and time, the artificial intelligence can start predicting and start the order even before you’ve finished ordering again to help save the time and the delivery. I would love to know a couple of other stories how are lawyers using artificial intelligence?

[bctt tweet=”Creativity is the engine of innovation. ” username=”John_Livesay”]

There’s an event I was doing for one of the top ten law firms in the world and the particular challenge that they were looking at was the customer journey. That stage from someone first having contact with that prospective client all the way to a client for many years. How do you get them to refer other businesses to you to talk about that relationship? This tends to be a long and sometimes complex stage if we choose a couple of different areas that you’re seeing artificial intelligence being used a lot in taking away a lot of the more routine works. For example, there’s a law firm in California called Robot Robot and Hwang. It got started by a young gentleman called Robert Hwang. He trained as a computer scientist. He went and trained as a lawyer and started working for big law firms. He realized how mind-numbingly boring a lot of legal work is, especially the contract side. He would do his law work during the day, and at night, he would go home and he programmed an AI to do the work that he’d been doing during the day. By the end of the first year, he’d essentially replaced himself.

He went and started this new firm called Robot Robot and Hwang. There are three partners in this firm. He is the only human partner. The other two partners are AI. One AI specializes in mergers and acquisitions. The other specializes in intellectual property litigation. This is a very productive, highly profitable type of law firm and very fast-moving. If you have a law firm that you give your business to, asking the question, where are you using AI in your business? If they’re not using an AI, especially to analyze agreements, you might want to be a little bit worried about that because you’re going to start seeing this more and more. It’s a way of reducing risk in the markets. That’s one way. In a completely different way, more from the front end.

I know a lot of your readers come from a more sales perspective and you have things that we call conversational AI. I remember when I was getting started in my career and I was getting inquired for some of my music artists and we’d get ten inquiries a day for them to go and do shows somewhere. I could never quite work. I had to do telephone calls for all these ten people. Some of them had a very little budget, some had a good budget. Some of them it wasn’t right. It wasn’t a good fit. What we can use is a conversational AI to essentially help do the filtering process.

The way that this works, let’s say if you have a website, you have a service or product you provide and you have some online form. Normally what happens is people type in the form. “I’m interested in learning more about this product.” That goes directly to a salesperson. That salesperson picks up a phone and calls you, but it’s much better if you put that through an AI first. What would happen is you give the AI a name. If her name is Barbara and Barbara is your new sales assistant. When Barbara gets the email in, Barbara starts having an email conversation with that prospect. What she’s looking for is an intent, certain keyword phrases that she’s learned over the time that those things put together. Also based upon your email address, which you can tag that to your LinkedIn profile, that shows that your company is perfect for your size. The AI will then say, “Let me schedule a call time with one of our sales team, how is Monday at 2:00 PM or Thursday at 3:00 PM?”

It’s going to feel like a normal human conversation and that AI has access to your calendar so they can put that straight in that salesperson’s calendar. For those people that aren’t a good fit, AI can then recommend, “Here are some other resources, some other training, some other things. You might want to have a look at our blog post, or I’ll put you on our newsletter list,” or whatever the thing is. A salesperson doesn’t want to be doing a call with someone in the wrong stage of the sales process where they are very unlikely to buy.

If you could help salespeople save time on qualifications, then they’re going to be so much more productive and the revenues are going to come in because we are not wasting time on people who don’t plan on buying anytime soon or don’t have the money or whatever the problems are. I want to end this by asking you about why China’s richest man believes that creativity is the most important skill that any one of us are going to need to thrive in this age of disruption.

TSP James Taylor | Creativity And Artificial Intelligence

Creativity And Artificial Intelligence: Your job as a parent is to keep curiosity going in your children because that’s going to set them in a great place when they become adults.

 

That’s Jack Ma. He’s the Founder of Alibaba. Alibaba did $36 billion in sales in one day. This is massive. You’re having Black Friday or an Amazon sales, that makes that look like small numbers. Jack was very influential in his company in artificial intelligence. He was asked a question, “What skills should we be investing in our young people, in our teams, people at work in our companies, and our citizens and countries?” He said, “Don’t bother trying to compete with a machine on things it could do better, faster and cheaper. You need to focus on that one advantage that you have as a human, your creativity, your curiosity, your ability to innovate. That’s what you need to be focusing on.” That ties in perfectly to some of the things that I’m interested in about this connection between human and machine.

The number one question I get after having spoken at conferences and people come up to me at the end or people ask me on stages like, “I’ve got a son or a daughter and they’re eight years old. What should I be suggesting? What should I be telling them to do in order for them to get prepared for the future?” I say, “Give them exposure to as many different ideas, cultures as possible. Get them as being curious, being creative.” When I say creative, I don’t mean like liberal arts and music. I’m talking about creating a big science perspective as well. That thing that they had when they were very firstborn with of being curious asking why. Don’t let that go away. Your job as a parent is to keep that going in them. When they become an adult, they have that sense of curiosity in their lives and that’s going to set them in a great place.

The Japanese did that in Toyota seven different times. If anybody wants to get more of you besides hiring you as a keynote speaker, you also have products on creativity training. If anyone is interested in music training or speaker training. I’ve been wanting to recommend your speaker training. It’s so in-depth, specific and unique. People can find you at JamesTaylor.me?

That’s it. They can find all those things from there and feel free to connect with me on LinkedIn. I use LinkedIn a lot. That’s exactly how the AI things work that I mentioned. Those are great places to connect.

My big takeaway is we should not be afraid of AI, but we should embrace it and realize that it allows us to be more creative. Thank you, James.

John, thank you so much for having me on your show. It’s been an absolute pleasure.

 

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