In today’s episode of The Successful Pitch, John Livesay features Eva Ho, the co-founder of Susa Ventures on to give her thoughts on staying true to your focus, being part of an entrepreneurial team and where to find your inspiration. As a member of a small company later taken over by Google (Applied Semantics), she also gives some great insight into what it’s like to have your company bought by an Internet giant, yet still retaining the original family feeling.
Key Takeaways
00.14 – John Livesay gives a bit of background information on today’s guest, Eva Ho.
03.09 – Regardless of your beginnings, having the drive and ability to network can change everything.
04.54 – It’s not just business anymore; try to connect with your clients on a personal level.
07.25 – Marketing styles: How important is having a personal brand?
10.39 – Conveying your true passion should be a key aim of any pitch you do.
12.31 – Being an entrepreneur doesn’t mean going it alone.
15.07 – What does having Google buy your company feel like?
16.41 – If you do eventually want to sell, ask your investors for help, guidance and their expertise.
19.59 – Pre-Google and post-Google: The impact on a small company.
21.22 – Changing jobs and seeing the situation from the other side.
23.20 – Advice for making a good impression and getting an appointment.
26.53 – Eva Ho talks about how to find authenticity and inspiration through certain books.
28.10 – Get the know-how, and being a woman can really be an advantage in the tech world.
29.27 – Get in touch with Eva Ho via email ([email protected]) or Twitter @eva_ho
Tweetables
[Tweet “You can fake a lot, but you can’t fake passion.”]
[Tweet “Be prepared: due diligence starts before you’re even through the door.”]
[Tweet “Investors aren’t interested in hearing about your exit strategy. “]
[Tweet “Going over to Google was an extension of our family”]
John introduces Judy Robinett to the Successful Pitch show. Judy Robinett is the author of How to Be a Power Connector as well as a consultant for business professionals and entrepreneurs. Judy talks about common mistakes entrepreneurs and startups make when pitching their idea to an investor, how to prepare for a due diligence check, how to expand your network, and much more on today’s show.
How To Be A Power Connector – Interview with Judy Robinett
Welcome to The Successful Pitch. Today’s guest is Judy Robinett. I’m thrilled to have her on the show. She is a startup funding expert and the author of the book, How to Be a Power Connector. She has so much expertise to share with us today. I want to welcome Judy to the show. Judy, can you just tell us about the importance of connecting, since that what’s your book is about?
How to Be a Power Connector by Judy Robinett
Absolutely. I learned early on in my career, I stalled when I hit the wall in the Fortune 100 Company and I thought, “What am I doing wrong? I’ve kept my head down, I’m working hard, I’m not getting anywhere.”Somebody pointed out to me that I really needed to increase my emotional IQ skills, i.e. networking, and that there’s always been this unwritten rule of success, that is your network equals your net worth.
When I became CEO of a public company and started raising money, millions of dollars, I’ve found out again that my network didn’t really help where I was so that I needed to build one that was deep and wide and robust so that I had access to the funds that I needed.
I was asked to vet a small unknown company in Park City named Skullcandy when Rick Alden at year three was broke and had product stocked in China and only one distribution channel. A Super Angel had asked me to vet that. I became very fascinated with the startup world, so now I do that. I can tell everyone that everything you need is attached to a human being. Humans have the deals, humans write the checks, humans get you in the door. Whether it’s the Angel investors, family offices, venture capitalist or even incubators.
It is absolutely critical that you improve your skills, particularly with strategic networking. The old school networking is dead. It used to be who you knew and what you knew. Now, it’s who knows you. It’s absolutely critical. It’s so easy now with LinkedIn and Twitter and the access that you have.
[Tweet “Old school networking is dead. Used to be who you knew and what you knew, now it’s who knows you.”]
Can you elaborate? That’s such an important point, I really want to hit it home. Old school is, it used to be who you knew and what you knew. Now, [to be a power connector] it’s who knows you. Of course, how [do] we get people to know us? Through social media, like LinkedIn. That’s the big point.
LinkedIn is critical. It’s 300 plus million professionals who all want to network through those wonderful groups. It doesn’t matter whether you’re looking for VC funding, Angel funding, go to private equity groups. All of those groups are represented and you can do a simple search.
The other one that I use extensively is Twitter. I’m just amazed who you can reach out to these days. When I did my book, I was all like excited. McGraw-Hill signed my contract. They said, “Judy, you’ve got to build a platform.” I was so naïve. I said, “What’s that?” Now, I’ve jumped in to Twitter heavily and I’ve been just amazed and really impressed with the people that are on it and how you have access now.
To be a power connector: There are people looking for money and the point is: where are they hanging out? It’s important.
Facebook is really historical. It’s about who you know. Twitter is about now. The future is really about Pinterest. The other big thing that I tell people as far as access is how important it is to join powerful groups. Every week or almost daily, someone writes to me and said, “There’s no money out there.”
I point out there’s seven billion people on the planet. 369 trillion in global private wealth. There’s no lack of money, no lack of opportunities. We, as humans, are like chickens, we flock. It turns out, we all have problems and we all have opportunities.
The millionaires, the people who are accredited investors, their problem is finding a good deal. What do they do? They hang out at pitching events and they are friends with the people at the incubators because they’re scouting, looking for a good deal because they don’t want their money stuck in a bank account earning 1.7%.
There are people looking for money and the point is where are they hanging out? It’s important. Now, a couple of other things I suggest to people when I first moved to Salt Lake City, somebody asked me if I would consider being on a finance committee for a local governor’s run. The guy didn’t win, but being on there is where I met my first two billionaires.
Just another short story, I met a fellow in Salt Lake and he had been recruited by a top wealth management firm. He came into this very conservative area and happens to be black and gay. Within two years, he built this tremendous book of business. Very successful. I said to him one day, “How did you do that? You came to town, you didn’t know anybody, you didn’t have any network.” He said, “I joined the symphony.”
He paid a little extra to go to the meet and greet and grab some snacks before the show started and rubbed shoulders with, guess who? All of his customers. You think about, where are the people hanging out that need a deal?
That’s such great advice. Go where the fish are, basically. If you’re targeting people who live a luxury lifestyle, investors, typically Angel investors, live a luxury lifestyle. They’re interested in art and they’re interested in music and they’re interested in culture. Join things that they’re interested in so you have a personal connection first [and can become a power connector]. Would you agree?
Yes. I hate robot presentations. You never walk up to a person and say, “Geez, I’ve got this great startup,” and blah, blah, blah. “I just need 1.5 million and I’m going to get a percent of the market. We’ll be billionaires.” People make connections first personally. It’s critical that you, even if you go into a pitch event, that you be you and you be real.
[Tweet “It’s critical that you be you and you be real.”]
Being authentic really is the key to making that connection. I talk to people all the time, and I have these clients, about the importance of people buy emotionally and then back it up with logic. Most people want to lead with the numbers as opposed to the emotional connection.
The numbers are all suspect, as you know. They’re usually based off of assumptions. It’s anybody’s guess. There’s two reasons a startup fails; number one is lack of customers, number two is lack of funding. You think about when you’re in one of those pitch events, your customers are literally those investors.
To be a power connector: Because there’s going to be hard times, you’re going to hit the wall. They want to know if you’re coachable.
It’s nice to hear about the Kool Aid and how great your Kool Aid, your product is, or what you’re going to do. But you really need to show them who you are, your character. Because one of the first things they look for is, is this guy honest? Because there’s going to be hard times, you’re going to hit the wall.
They want to know if you’re coachable and certainly they will look at your go to market strategy, what the ROI is. They want to know when they’re going to get their money back. Yes, be you, be authentic. If you can admit to some failings that have made pivots along your way, they’re going to say that you’re educated. They’re really looking for your judgment and your ability to think well.
That’s such an important point. We can’t emphasize that enough to the listeners, is the willingness to be a little bit vulnerable and not come across like you know it all and you don’t need any advice? That whole concept of being coachable is what allows people to say, “Oh, you’re not going to just take my money. You’re going to let me have some input and we’re going to share our combined resource of brain power to make this successful. I’m going to be a part of building this with you.” As opposed to, “I just want your money and goodbye.”
Angels don’t do that. The main reason that Angels invest honestly is they like to coach, they like to mentor, they like to be involved and use the experience that they have. I would say, if you’re just looking for money, that would be bad money. You can find out, there’s a lot of fools out there that you can get bad money from. You really want people to help you because, guess what? No man can know it all anymore.
Can you explain a little bit more about using Twitter to connect and reach out? Do you have a story of how you’ve done that or someone you’ve worked with? As opposed to LinkedIn.
My adopted son, Preston, said to me one day, “You need to start tweeting.” I remember saying to him, “140 characters, what do I put? I’m in the shower?” I started sharing quotes and information about venture capital deals and stats and other things. I’m interested in all things entrepreneurial.
People started reaching out to me. One lady, I was really impressed with what she was doing with social media, [I] ended up talking with her on the phone. She now handles my social media. I called her one day and I said, “It’s Sundance. I’m going to be meeting with Jean Davis. She needs some help with her social media outreach. Would you come out here?” She about passed out. She said, “Of course.” So she flew out. I’d never even met her at that point. This was just a Twitter meeting.
I have other Angel investors reach out to me. You end up seeing that people are so accessible to you. People contact me for interviews. Say, “I’ve got money in to invest.” Certainly, it is important to do that. Again, you can find the thought leaders. You can tell a whole lot about people by what they tweet about, what’s in their profile.
The same thing on LinkedIn. You can read between the lines, so it’s important in your network. Research shows that the two things we look for just almost instantaneously, number one is warmth. Because you don’t want stranger danger. The second one is the level of competence. The third characteristic I tell people to look for is generosity. Because just because someone can help you doesn’t mean they will.
[Tweet “Look for generosity but be weary, just b/c someone can help doesn’t mean they will.”]
It’s that generosity of spirit. Is it in their DNA? Are they someone who’s open to sharing ideas or at least a referral without needing something back right away? The warmth and competence. Those are three great takeaways for our audience. Warmth, competence and generosity is what you want to look for so that you get what Judy’s just described as good money of someone who’s going to be helping you get through the bumps on the road that will happen.
Some Angels are devils.
That’s a great quote. Some Angels are devils.
You have to be careful. Some Angels are devils, just like some ventures are vultures. 90% of high potential startups are funded by Angels and there’s roughly 700,000 in the United States. There’s 300 Angel groups that are active in the US.
I was a Managing Director of Golden Seeds, the third most active group. It’s 300 accredited women, some men, and we syndicated deals with 120 other Angels in early stage VCs. All of these groups, you can get online and look at the application. Many of them post what the due diligence is needed.
[Tweet “Some Angels are devils.”]
Let’s have you speak a little about due diligence because that’s one of your areas of expertise [as well as being a power connector]. What kind of due diligence are Angel investors looking for when they decide whether they’re going to pick a startup to invest in?
Usually, Angel groups have some guidelines. Some of them are very early stage and they will take just an idea. Some of them want to have proof of concept, so they want to see that you really have customers. The VCs say, “the dog that will eat the dog food.” They will have certain criteria before you even apply.
If you pass that criteria, then you usually come and give a ten minute pitch. The Angels get together and say, “This person looks good. Let’s see if they would be easy to work with.” What kind of valuation they’re expecting…
If you pass that criteria, the Angels get together and say, “This person looks good. Let’s see if they would be easy to work with.”
I tell people to be very, very open. Don’t march in and say you’ve got a three to five million valuation when you don’t have a customer. They’ll just say, “This is an amateur that doesn’t know what they’re doing.” Usually the dance is, “Can we work with this person, do they really have a good concept?”
As soon as they make the decision to go in due diligence, for instance Golden Seeds will put together a team and they will have a legal guru. They’ll have a couple of gurus that’s out of the specific industry so they can look at the stats, do the competitive analysis, the marketing.
A good place to go look is Techstars. If you look at some of the Angel groups, there’s actually a list. Tech has one I think that’s five pages of due diligence questions. They will look at your social security, they’ll look into your background, they’ll see if you’ve had previous litigation. Initially upfront, they’re looking to make sure there is, as you know, no hair on the deal.
That means that it’s clean. You’ve not gotten money from friends and family and cousins that isn’t documented. That you haven’t given away massive amounts of stocks so that at the end of the day, nobody’s going to make money, and particularly the investor.
They want to make sure that you’ve got IP protection or you’re in the process. You’ve got trademarks. There’s sections on legal. There’s sections on the competition, sections looking at the marketplace. They do go in to the founding team’s background, what is their expertise. That’s just some of the major ones.
That’s really helpful Judy. Thank you so much. I think that the real key takeaway and the consistent things that keeps coming up over and over again is when you first pitch, they’re looking at, are you easy to work with? Even when they’re doing the due diligence, they’re looking to make sure that you have integrity and you’re who you say you are.
If you’re pain in the butt, “Next.” There’s millions of deals out there. If you’re a know-it-all and smarty-two-shoes and think you’re valuation is sky-high, it’s too much trouble to educate you.
What is your criteria for what a good valuation is? A lot of people say, “I know all the numbers are suspect and I think I want X amount of money for this percentage in equity. Therefore, my valuation is this.” Do you have a formula that you say, “That’s unreasonable,” or this is really how to be conservative in your valuation?
The best book out there, and I recommend it to people, it’s out of print now, but Howard Stevenson was considered the godfather of the entrepreneurial world at Harvard. He is now retired and in ill health. He has a book that he wrote with a cofounder on Angel investing. It’s probably the best I’ve ever read. It’s really to educate Angels.
There’s a chapter in it on valuations and there’s the Chicago Method and all these different methods. At the end of the day, he said it really is what the investors are willing to do. They’re the ones that are going to call it. If you don’t want the money then fine.
He has a really good one that he liked and many people used it. You get points if you’re a founder who’s done it before. You have expertise, you have an advisory board, which shows that you are coachable and you realize you don’t know it all. You have customers.
You get so many points. I think it starts in at a 1.5 million valuation and moves up to the maximum of three. Now, that book was written many years ago. You can actually find stats of what the going valuations are, on the east coast and west coast. Those are the main two markets. You can certainly look at that.
It’s a combination of art and science. There is no formula. At the end of the day, it’s really, what are you going to do?
[Tweet “Figuring out your valuation is a combo of art and science”]
Art and science, great takeaway. The other thing I want to tap into, because you’re on, I want to have the listeners know about you a little more, you’re on Illuminate Ventures. Tell us a little bit about that and some of the other boards you’re on and advisories. So people have a real picture of what you do.
I’m an advisor on two venture capital early stage boards, Pereg in New York and our strategic arm is Nielsen. Just did the first portfolio deal. The one that I’ve been on the longest is Illuminate VC out of Menlo Park. It is in the top 10% of performers. It’s an interesting backstory. Cindy Padnos, who’s the founder, had $5 million. People sneered and said, “That’s not enough money to invest and you’re not going to do anything.”
She has her first unicorn in the portfolio and a couple of others that are valued it over a billion. An advisor we have, Ken Elefant of Intel Capital, Claudia from IBM Capital. You can go look it up online, and the same with Pereg. I’m also an advisor to Springboard, which was founded because women had such a difficult time getting in the VC doors or Angel investing doors.
Today, we’ve raised the companies that have been mentored and we teach them how to do a pitch and to go to market strategy. We’ve raised 6.6 billion, had eleven IPOs and probably more than 145 strategic sales at this point. That’s a not for profit. That’s another one that you can go online.
Another one we haven’t touched is crowdfunding. I would tell the listeners, if they want to learn about due diligence, go look up CircleUp. CircleUp is a little further up. You have to have a deal of three to five million already in sales. They’re very quick at financing so it’s later than early stage. They probably have the best documents online on due diligence that I’ve seen.
Oh that’s great. Crowdfunding. Thank you for that. That brings us back to the real challenge for so many people, whether they’re women or men, in Springboard or whatever it is. What do I need to have on my pitch that’s going to convince someone like you to want to take it to the next level? What are you looking for in a pitch that you could give suggestions to our listeners on?
I’ll send you some documents that you can attach in the show notes. I have a couple of sample pitch decks usually no more than fifteen slides. I certainly want to see what your product is, your value proposition. I usually tell people, if they can’t tell me the value proposition in one sentence, that they don’t have clarity, they don’t know quite [what] they’re doing.
I’ll give you an example, I’ve sat on the University of Utah’s Tech Transfer Center. I’ll never forget I’d hear pitch after pitch after pitch and we’d have people coming in and one guy go, “Yes. We’ve got this mechanism of action with this chemical and it’ll help blah, blah, blah,” and he goes on for 20 minutes. Afterwards, I said to him, “Why don’t you just say it fixes a hole in the heart?”
To be a power connector: Just tell me in one or two sentences, what this is, what it does, then you’re crystal clear.
If you can get sophisticated enough to get your messaging right off and tell me in one sentence, just tell me in one or two sentences what this is, what it does, then you’re crystal clear. A short slide deck and certainly has information on the product, the market size, the competition, a little bit on the team.
I particularly look at competition. There’s things that instantly ear mark you as an amateur. For instance, either have no competition or very little competition. Another question I’ll ask people is, “What’s your customer acquisition cost?” Usually, it’s deer in headlights. Your number one job is sales. Cash covers a lot of sins in a startup. The focus needs to be cash flow.
I do look for people telling me the truth. I’m looking for [people] that have good judgment. I’ll send you an article, Angels to Avoid. I’ll send you one on how to do a pitch deck. Another thing that I like to use with people, and most people have heard about it, is business model generation. It’s a one pager that you actually put, what is your value proposition, what is your pathway to a customer, who are your different customer segments. You can do it on one page. Usually, after you’ve worked through that, it really makes messaging easier. That’s an important one.
Judy, you’re certainly modeling for our listeners all the qualities that you say you look for in a startup. Warmth, competence, and your incredible generosity to share with everybody all of those things that you’ve just said, that we’re definitely going to post in the show notes about Angels to Avoid and your pitch deck tips.
What I find really fascinating that you talked about is the two reasons why a startup goes out of business. You had mentioned one, they don’t have customers. Two, they don’t have funding. Of course, it makes perfect sense that one of the key areas that I think a lot of people don’t prepare for is, what is the cost of your customer acquisition so that you don’t go out of business?
It ties it in full circle with what you opened the show with and one of your big tips that rarely get mentioned and what people are going to get asked during a pitch deck or [that] should be in the pitch deck to begin with. So you have an awareness of, “If we’re going to get customers through Facebook, this is what our CPN is and this is what our cost per customer is. Or we’re going to spend money here. This is how much it costs to generate a customer.”
It’s like, “battle plans are really good until you go to war.” It’s when you meet the customer that you find out that some of your assumptions are wrong or faulty. You may find out you could get more money by doing X, Y or Z. Clayton Christensen, again at Harvard, famous on innovation, says that research shows it takes three pivots before you get to the point of a consistent revenue stream.
You’ll find some customers, even if you have an LOI signed or you’re showing that there’s customers, that’s a big deal to investors. Because there’s gazillions of ideas out there. Just because it’s an idea doesn’t mean anybody wants it. That’s sad. I’ve met people who’ve spent three years, mortgaged their house and spent all their friends’ and family money and built something only to find that nobody wanted it.
[Tweet “It takes three pivots before you get to the point of a consistent revenue stream.”]
Nobody wants it. Three pivots, that’s a huge, huge takeaway for our listeners. The fact that you need such passion and perseverance to keep pivoting. Most people give up after the first pivot. Another huge percentage probably give up after the second pivot. If it takes three pivots on average before you really nail it and have something that people want, that’s a really surprising statistic I think for most of our listeners. To be aware that you have to show that willingness. That’s why investors love serial entrepreneurs so much. They have that tenacity.
They’ve learned. You learn from the market. The market talks to you. There’s a famous quote that says, “There’s more danger sitting behind the desk, writing a business plan.” You need to get out there, get out there with your folks. Big companies do this as well.
Viagra was a heart medication pill initially and then the nurses noticed this strange side effect. They did a major pivot. Now, the drug is available for women. It happens all across different industries, verticals. The same thing with the money, I’ve got to tell you, it just hurts my heart when people have a brilliant idea and can’t get funded.
Another story, In Salt Lake, I met a woman who had just a brilliant medical device. Very simple, nothing complex. It was a permanent birth control device. Little tiny thing and it could be done in a doctor’s office. Inexpensive, came as an RFP from China. Obviously, there’s customers all over the world. Women in Africa walk seven miles to have their bellies slit open. They use scissors to cut the fallopian tubes. No anesthesia. Many of them die.
This woman had looked for funding for eight years. I looked at it and I knew. I knew it could go and she could make millions. She was in the wrong room. I talked about this in my books. So many people I meet are in the wrong room. Whether it’s looking for funding, or the right employees. I said to her, “You’ve got two strikes. You’re a woman and you don’t belong to the local religion. We need to get you out of dodge.”
I took her to Golden Seeds in San Francisco and then to a group in Boston. We got half a million dollars in less than six months. The company sold two years later for millions. She had searched for money for eight years. She’d even mortgaged her house so she could cover her IP. I just want to tell people, the money is out there. You make sure that you get in the right room.
Lots of that in my book [How to Be a Power Connector]. If people want to just contact me, I happy to. We could do a second show John, and go into more of these.
[Tweet “The money is out there. You make sure that you get in the right room.”]
Sure. The book again, for everybody, is How to Be a Power Connector. It’s one thing to be in the wrong room, as Judy said. Then when you get in the right room, what do you say? There’s two steps. Get in the right room, and then when you’re in the right room, what do you say?
Exactly. You be real, you smile, say hello, shake hands, drop the elevator pitch. I was shy. I was bullied in junior high. I didn’t dare talk to people. Even in the corporate world, they’d have these events. I’d go late and leave early. I would hang out in the corners. I hated it. It turned out I wasn’t shy. I was worried about what would other people thought of me and did I add value.
It’s how I got Mark Burnett to endorse my book, and our friends with people on Shark Tank.
You be authentic. I’ll tell you a secret, if people just did this, I call it my two golden rules. After you share your story and you go, “I’ve got this startup and we’re going to do great things and I’m trying to find my seed round.” Then you say two things, “What other ideas do you have for me?” Number two, “Who else do you know I should talk to?” Those are golden. This is how I have billionaires on my Rolodex.
It’s how I got Mark Burnett to endorse my book, and our friends with people on Shark Tank. If you ask those questions, you will build your network up and out. That’s what you need, because on average, people know 632 people. You’re literally crowdsourcing from those people on the best people in their network for you to reach your goal.
That’s such incredible information. Clearly, it works if you have Mark Burnett endorsing your book [How to Be a Power Connector] and know people on Shark Tank. Let’s just repeat those two questions, if we could, for the listeners. The first one after you share your story is, what other ideas do you have for me? The second one is, who else do you think I should know?
Who else should I talk to? Who else do you know I should talk to?
[Tweet “Ask: What other ideas do you have for me? Who else do you know that I should talk to?”]
Who else do you know I should talk to?
Listen. The secret is, most people will help you. Research shows that if you’ve been raised in a lower to a middle class family, we’re taught not to ask. We’re taught to keep our head down, to work hard and magic will happen. It’s a fairytale. You have to learn to ask. When you ask, it’s simple.
You don’t walk up and go, “Dude, don’t you want to invest 800,000? My company valuated at 15 million.” You say, “These are my ideas.” People will help you if you ask. Most people are wired to help others and they like to share advice. This is really true with the Angels.
[Tweet “Research shows that if you’ve been raised in a lower-middle class family, we’re taught not to ask!”]
That’s just so great. Those Judy secrets [on how to become a power connector]. What other ideas do you have for me? Who else do you know that I should talk to? One of the key things to notice about those questions is they’re open ended questions. They are not yes, no questions. Make sure that if you don’t use her exact words, which I highly recommend you do, “What other ideas do you have for me and who else do you know that I should talk to?” that you make sure that any kinds of questions that you ask someone are not yes/no questions.
Are you interested? That’s a yes/no question. Now that we know Judy’s incredible secrets of how she gets, not only in the right room but once she’s in the right room, how does she get the right people to help her and not being shy to ask for help, i.e. being coachable, is a really key takeaway for everybody.
Judy in the last couple of minutes I just want to see if there’s any other suggestions you have for someone who maybe has an idea that doesn’t necessarily solve a problem. Because so many pitch decks are, “Here’s the problem, here’s the solution.” They have a new idea. Maybe it’s a game or something along those lines of not really solving your problem. How would you suggest someone pitch something along those lines?
Those are the brilliant breakthrough things, like Facebook. Clayton Christensen said you can’t really do a business model on something … Nobody asked for a light bulb. There are brilliant things out there. Again, I would surround yourself with advisors, find people who will really give you advice.
When you start sharing your story, you never ask for money initially. What happens is you’ll find somebody and they’ll go, “Oh my Gosh, I love what you’re doing. Can I help? Can I be involved?” Then you have champions. This is really important when you do Angel deals because Angels, like the rest of us, can be finicky.
You can do a great pitch and there’s one person in the whole group that goes, “I think that is just a stupid idea. I’m not going to do it.” If you’ve made friends with an Angel that’s involved in that group of taking them to lunch, then they stick up for you. They’re a champion in that group.
In Salt Lake, I just adore Adam Slovik. He has built and sold a company for a billion dollars. He’s one of my favorite Angels. I take people to him, like you’re mentioning, that have an idea just to brainstorm, help flesh out what would be the best way, and more importantly, which Angel group makes the most sense.
Also, in the VC world, all of those people. Tim Draper invests in Angel deals on the side. He has Draper University. You can go look at that. It’s important to get the people first. You can be honest and upfront. Usually, ideas like that come out of universities, research labs and sometimes just by a regular person. You can get resources at all the universities, at the community colleges, even the SPA offices. I would just make the rounds because there’s gold.
Something else I want to tell people is, we all have a network already. On average, peer research shows we know 632 people. I can tell you, 99% of the time, the answer that you need exists already in the network you have.
Just to another quick story, my agent called my one day and she goes, “Judy, I think you need to talk to Mike Muhney, he builds ACT software, sold it for $48 million. He’s the father of the CRM industry. He has this brilliant app called Vipor that’s for contacts. Keeping track of connections.” We get on the phone and talk. He flies to Salt Lake. I said, “Mike, I’ve never heard of your app. What are you doing for marketing? How are you acquiring customers?”
He talked for a few minutes and he looked really sad and he said, “If I could just get a story in Success Magazine.” I looked at him, I said, “Mike, when you go back to Texas, I want you to call Wendy, who I’ve only known for six months, who you’ve known for six years. One of our friends is Darren Hardy, the founder and owner of Success Magazine.” He literally almost fell off his chair.
I can tell you, this happens to me every week. You need to share your story with the people you’ve already got. My basic formula is quality relationships plus strategy to your goal. Quality relationships plus strategy. It’s important. People talk about be persistent, be scrappy. I met with a VC guy and he said, “If you can’t figure out how you get to me, you’re certainly not going to figure out how to get a customer.”
Besides using the network you have and getting in the right groups, the other thing I’d tell you is talk to strangers, every day. There’s probably millionaires walking by you. I met a guy that was a billionaire and he was in coveralls, work clothes. We only talk to strangers 2-3% of the time. If you think about critical, important people in your life, usually your spouse, they were a stranger at some point. We’re taught as kids, it’s just embedded in our head, strangers are danger.
[Tweet “We talk to strangers 2-3% of the time, important people in your life were a stranger at some point!”]
That works well as a kid, but not as an adult. Start practicing, just say hello, say hi. You start doing that because yes, very good things happen to you because of your working hard and planning. If you think about it, the most important things are usually luck and serendipity. That is all about positioning. You can make those things happen.
I love it. That’s such great advice. What a great quote that the VC said, “If you can’t figure out how to get to me, you probably can’t figure out how to get a customer.” That’s a great tip. As we’re wrapping up the show, are there any other book besides Howard’s book that you mentioned, Howard Stevenson’s book on due diligence, that would you recommend for startups who read, besides yours of course?
Art of the Start by Guy Kawasaki
Certainly, I do like the Business Model Generator. I’m going to send you the actual worksheets that are fine and it’s okay. I like Art of the Start by Guy Kawasaki. There’s two or three that I like. I’ll send you some of those so that it will help people.
That’s so nice. Thank you. Judy, this has been such an informative, jam-packed, full of incredible secrets, information and insights [about being a power connector] for our readers. The big one is, what other ideas do you have? Who else do you’ve know that I should talk to? Coming across authentic, being warm.
It’s just been such a great interview. We can’t thank you enough for your generosity and sharing your brilliance and your knowledge. Everyone should obviously pick up the book, How to Be a Power Connector. Judy has her own website, she’s a coach, she’s a speaker.
She’s clearly someone that you want to have in your own Rolodex so that you can network and really help her get to know you so that she could make a difference in your business. Judy, thank you so much.
People, feel free to reach out to me on LinkedIn or Twitter, my website. I’ve also been asked by so many people, I’m going to put together a eight week webinar on how to get funded.
Terrific.
I’ll probably interview you on it.
I would love that. That would be great.
Thank you. Listen folks, everybody out there, really, just do it, just reach out to people [and be a power connector]. They will help you, I promise.
Great ending. Thanks, Judy.
[Tweet “Just do it, just reach out to people. They will help you, I promise.”]
As you heard during the interview, Judy was incredibly generous with a whole list of attachments. I’ve made the files she mentioned available by simply clicking here to download.
Social Interaction and Health – Dr. Sudip Bose with Judy Robinett
Connect and create | Judy Robinett | TEDxSacramento
John Livesay:
Hey everybody and welcome back to The Successful Pitch. This is your host John Livesay. Today’s guest is Charlene Miller and she’s got tons of energy and great insights about the importance of building the right team to get investors to say yes to your offer as she said, “It’s not about the horse, it’s about the jockey.” So, if the horse is the idea, you don’t want to bet on the horse, you want to bet on the jockey, because the horse can change, the idea can change, but you need a good jockey who can take a great idea and get it across the finish line and if you or people on your team have serial entrepreneur in your background, investors love that because it shows you know how to pivot, you have perseverance, and most importantly, you have passion.
So, we’re going to do that in today’s talk. I was on the phone today with a client and we were talking about the importance of his team and how they’ve worked together before and how we need to bring that passion and perseverance to the front of the pitch so that investors know who they’re investing with. That’s really a key source to getting investors to say yes to you. At the end of the podcast, I’ll give you a link that you can get my three mistakes to avoid while you’re pitching PDF absolutely free. Thanks and enjoy the talk.
Thank you for joining us today on The Successful Pitch. This is John Livesay your host, today we’re thrilled to have Charlene Miller who is the Managing Director of Global Directors, LLC. She has an amazing story to talk about, not only does she raise money, but she raises it faster than anyone else I have ever heard of or met in my life. She is such an interesting person that there’s a book being made on her life. She told me that she’s only one email away from 80% of anybody in the world. So, she has connections like no body’s business. She can find CEOs, board of directors, and money, so I know our audience is going to love hearing from Charlene Miller. Welcome!
Charlene Miller:
Yes, thank you. Nice to meet you John and I love the fact that you live in Hancock Park, because one day we will meet. I have the greatest story from Hancock Park. I’m in Greenwich, Connecticut. I have an office, I work for (#2:30?). I’m a member of the Metropolitan Club, one of the first female members ever, so I used the Metropolitan Club throughout the world and I guess you know my background. I’m the member of the committee of 200 women. I’m no longer YPO, because at 49 they kick you out, so I’m now a member of World Presidents’ Organization, also I was a member of the US Counsel on Competitiveness, which is one of the most important organizations in the world. It’s out of Washington, DC. Www.compete.org will get you to Deborah Wince-Smith. I have some very good bio-tech, nano-tech also lawyer geniuses who needed to get front of the department of defense in 10 days with new technology and she arranged it.
John:
Wow. That’s impressive. Can you tell us a little about your background and how did you get to be so successful and what motivated you to get involved with technology?
Charlene:
Well, first of all, let me tell you I am a few months away from 69.
John:
What?!
Charlene:
Yes!
John:
Amazing. I love it. You got your pulse on the zeitgeist.
Charlene:
So, I’ve had a lot of experience. I have been commuting to Asia from the age of 23 on. I was the gross margin queen for a company called (#3:50?) and Company, which I was a Bloomingdales and (#3:54?) and Company and it was probably one of the highest quality stores in the world. So, at age 23 they gave (#4:01?) shot and put me on a first class ticket on Pan Am and Pan Am, we used to get off in Anchorage and get coffee while they refueled. I actually have spent more time in Narita than most people have ever spent. So, I remember passing my Christmas cards to someone I met at Narita as I was going to Hong Kong and they were going back to New York. Anyway, as a buyer for (#4:30?), I traveled to six countries twice a year in Europe and Asia, so I have spent globally a tremoudmos amount of time throughout the world whether it be Tunis, Tunisia, Egypt, my best friend, one of my best friends took 26 of her most dysfunctional family and friends to Egypt for a holiday at Christmas and Misty is brilliant. She is one that got in front of the defense department in 10 days and she rented the entire Cairo Museum for the 26 of us one evening.
John:
Wow, that’s an exclusive experience.
Charlene:
Yes, her husband actually reads hieroglyphics, he’s brilliant. So, we’ve been there many, many times and the trip was a riot. Wendy Richards who is a dear friend of mine in Sausalito, one of the top five or, let’s see, five or 50 women in London, in England, have lost her husband, and she came on the trip with me and she was on crutches and she did better than I did going to all these private tombs that we were brought to and the women I know are, let me give you an example, Wendy went to Stanford graduate school, her mother went to Stanford graduate school, and her grandmother went to Stanford graduate school.
John:
Wow. That’s a lot of legacy.
Charlene:
Right, right. So, we’re dear friends. Let’s talk about how to raise a million dollars in 90 days.
John:
Yes, people definitely want to know about that.
Charlene:
That’s the easy part. I can actually raise it faster today. That was about 10 years ago. Two bioinformatics gene sequencing scientists approached me, I was coming in from New Hampshire, going to Boston to connect and a Tom Tang sat next to me and he was discussing the issue with his search engine because when you search, when you – bioinformatic gene sequencing spends a lot of time searching and they came up with a new search technology with the prototype. The only reason I took it on was because Tom Tang worked for Lewis Gruber, the guy who reads hieroglyphics and is brilliant.
John:
Got it. Let me just stop you right there, because I think what you have described is such an important point for our listeners, which is developing your network is such a key to success in raising money. Would you agree?
Charlene:
Since I know everybody, yes. I can raise it very quickly.
John:
Right, but one of the reasons you can raise money so fast is you have this incredible life experience and this ability to connect with people and be warm and I think so many tech CEOs isolate themselves and I’m constantly advising people that you must get out and network and connect with people, because you never know who you’re going to meet and how they’re going to help you. Is that your experience?
Charlene:
What happens is people get hyper focused on what their doing and they don’t look at the big picture.
John:
Yes.
Charlene:
I have a very difficult, Joe Shu, he’s in Kyoto and his brother is Dr. Shu and Greenwich, Connecticut,. He’s an acupuncturist. He wants Joe to sign an agreement and have me raise money for them and put board of advisers, board of directors, but Dr. Shu in Kyoto is so stubborn, he is a brilliant CTO, he has been the chief engineer for Nintendo for years, subsequently their 52 billion or something, I don’t remember what he said, he also manages the Foxconn factory. He has no concept of business. He’s the most difficult man I have ever come a crossed because people have called him from all over the world to tell him that they should retain me or just even buy me a ticket to meet with him. This is the most difficult man, he’s brilliant sometimes and he surrounds himself with all these scientists. He knows his business plan is horrible. I have senator Larry Pressler look at it and say, “Oh my God, look at this business plan.” I’ve got lots of people around the people who want to invest, but he’s so stubborn, he wants to hear from somebody I’m going to invest before he retains me. That’s illegal as Misty, who’s Lewis Gruber’s wife would say, “There’s good money and there’s bad money.”
John:
Tell us what that means.
Charlene:
Well, there’s bad money. There’s a lot of people who come in and put money in your company and basically screw you. That’s the nicest word I could use.
John:
Right.
Charlene:
It’s bad money because they come in and take over your technology and before you know it, you’re gone.
John:
That’s such an important point Charlene. I just want to take a minute for the listeners to digest that because you have to be very discerning about who you invite into your world, into your company and your culture, and it’s not just the money, it’s are they a fit with you, so you’re selling yourself and you’re as much deciding whether – they’re selling you as much as you are selling yourself. So, it’s a mutual thing. It’s not a one-way street where you’re just asking for money from anybody. It has to be the right fit. Would you agree?
Charlene:
Absolutely and what I do is – I’m highly analytical and very strategic and I put good money. Let’s in case talk about this Dr. Shu 3G United, which is a company that has a horrible business plan. They have ten million that the Chinese government has given them, so they’re all about technology, but what they need is advisers, four advisers with marketing, who some of the top marketing people in the world, top sales, people that can actually participate as advisers and take the roles of the senior leaders, so in the company that I raised a million dollars for in 90 days, I had Karen Riley and I had all these terrific people who understood what this guy would hoped to find in five years and this accelerated their growth.
John:
So, can you give us an example of one of the keys to getting investors to say is they understand easily what they’re investing in?
Charlene;
No body will invest in a company that doesn’t have management and knows what they’re doing. You’ve got so many scientists floating around with great ideas, patented or unpatented, it doesn’t matter, they’re all ideas, they need desperately to understand that there’s quality. Forget the idea. It has nothing to do with the idea. Great ideas, forget it.
John:
Dime a dozen.
Charlene:
Oh, there’s a million great ideas. People have got to understand I mortgaged my house for a $100,000. When I started the first private label clothing company in America.
John:
That’s commitment.
Charlene:
Well, it’s not very much, is it? I made a million dollars in 18 months.
John:
And how did you do that?
Charlene:
If you don’t have a commitment to your business and if you take no risk, then you should not even try to be in business. Go back to doing whatever you want to do in your life.
John:
That’s so valuable information. If you don’t have a commitment to yourself, how can you possibly ask anybody else to commit to you, is that it?
Charlene:
Exactly and if you can’t retain me and pay me – what I do with young companies is I put it over 12 months, 24 months. I work with them so I understand their cash flow better than they do. So, I understand, you know, I’ve built a very successful company. I understand P&L, I understand everything financially about a young company. I’ve done a number of young companies myself and in fact you need to have some risk. If you don’t believe in your company and take some risk, why would you ask other people to put money in?
John:
Exactly. You must put your own sweat equity and your own money in before you can ask anybody else to put money in.
Charlene:
If you’re Chinese, the wife holds the strings and absolutely, the answer is the wife. They hold the strings and if people aren’t willing, if they’ve got a great idea and they’re not with Tom Tang and Infoville, I made them put $50,000, which was not easy to get, in a bank account, Bank of America, and as I said in 90 days I raised a million dollars, but in 18 months or 14 months, I brought in 8 million dollars.
John:
So, let me just recap that. You were able to raise a million dollars for this company in 90 days and then from there it got such traction and growth that you were able to get another 8 million in less than 14 months.
Charlene:
Correct.
John:
That’s an incredible story. What do you attribute that incredible amount of money coming in so fast? Was it traction, was it the right theme? Did you go back to the original investors?
Charlene:
No, what I did was the very first board of directors I did was a company called Digital Insight. I put in four directors. The first one I put in Mike Hallman. Mike was the former president of Microsoft. He said no three times and one hellscalabasas. So, I met him on the airport, he was on the board of Fujitsu, had just come in from San Francisco. My son was a BASIC securities, so I started sending him all and they thought John Dorman walked on water, so did the Chairman of Oracle.
John:
Oh yeah, Ellison?
Charlene:
Yes and he lives in Santa Barbara so I knew him quite well. So, net net end of the story with John Dorman is that not only once I had Mike Hallman from Microsoft I knew I could get anybody I wanted. Mike Splinter who was sent at Intel went on to become Chairman of Applied Materials. We actually asked him to step off of the board because he couldn’t attend the meetings because with Intel he was traveling too much and he left Intel because he knew he would never be CEO and of course now he’s Chairman of Intel. So, then I put on a couple of other people and in 18 months they had an exit, this was a 100 million dollar company. John Jarve had just stepped off the board, Menlo Ventures, what do you think the company was acquired by intuit? Who do you think sat on the intuit board?
John:
That would be someone you placed is my guess.
Charlene:
Mike Hallman, the former president of Microsoft.
John:
Right.
Charlene:
1.4 billion dollars. So, it’s all about strategy. Marketing is strategy and I knew of course that he sat on the Intuit board.
John:
So, let’s just recap. You were able to get all that money that fast because A) you had amazing connects. B) you had a strategy and C) you had not just a vision, but a road map to get there and you basically acted like the producer to get all this traction going. Is that an accurate description of your success story?
Charlene:
That’s an accurate decision and if you ever seen Grey Gardens.
John:
I have.
Charlene:
Oh, my nephew, Michael Sucsy wrote and directed it and lived with me while he was writing it.
John:
Wow, what an amazing story that was. Alright, now, I want to ask you a few more questions while we’re fortunate enough to have you as a guest on the show. What advice would you give a startup that’s creating a pitch deck, so they can make sure they can cover everything that as an investor or the investors that you know would want to see.
Charlene:
Okay, let me back up one second. Okay, when I built (#17:05?), I first put the four board of advisers and the board of directors simultaneously. I do everything very fast. Now, I operated out of Ellen Hancock’s 12 million dollar house in Los Altos Hill, because these Chinese guys absolutely, you know they worked in a place we’re not going to raise money, then I switched, we hired Pillsbury Winthrop and Mike Halloran, we started using his offices, his conference rooms and they did the patent work and Mike said that was the fastest money he’s ever seen raised.
So, when I did Infoville after Digital Insight and I don’t remember how many years, the president by the way of the new CEO of Digital Insight was a gentlemen who was the former president of America Express and his name will come to me and I went down to see him and asked him if I could do more work, he said this is very best board of directors I ever had. Now, this was my first board of directors, so everybody exited with millions who was on that board. So, when I started the Infoville deep dive company with the two Chinese bio-tech guys, John Dorman said, “You know, I don’t do early stage things,” came down he said, “Would you do me a favor, could I invest half a million dollars? And I would like to be Chairman.” He subsequently Greg (#18:36?) invested two million, John invested at least two million, and then all that other money came in.
John:
Wow.
Charlene:
He said, “Do me a favor, I would like to invest $500,000.” It was a new search technology. So, I came out of the clothing industry, I never knew anything about search, but I will tell you that when I interviewed the head of Oracle’s search department, he said, “You know a lot about search.”
John:
It’s interesting isn’t it to get someone’s perspective. We don’t think we know something and then we all know more than we think we do, I think.
Charlene:
Right, I always say, excuse me, I’m really not – He said, “You would floor me!” It was very, very funny. As far as young companies are concerned and their pitch, don’t do a pitch without talking to me.
John:
Got it. Yes.
Charlene:
Let me, retain me in some form, because I legal can not go out and raise money and put in management without – it would be bad money. As I said, I can raise money so fast and this poor company 3G United, I probably have three million dollars of people wanting to invest and this guy, Mr. Dr. Shu will not sign the agreement. I even have the president and founder of YPO-WPO in Tokyo call him and speak to him.
John:
So, what I’m hearing you say is that one of the key things before you go pitch is the need to collaborate with experts like you.
Charlene:
Absolutely.
John:
To make sure that you’re not making mistakes and that you’re not making bad money and that you have the right people on your board, is that accurate?
Charlene:
Yeah. The pitch doesn’t matter because people don’t look at the technology, they look at who’s associated with the company.
John:
Right, so the pitch itself probably matters but the content of what you’re focusing on is who’s on your team is more important than the idea, that’s what I hear you’re saying.
Charlene:
Absolutely. People invest in people, they don’t invest in ideas.
John:
That’s your tag line right there. People invest in people, they don’t invest in ideas and so many tech CEOs that I work with they want to explain to somebody how something works instead of what problem it solves in the market place.
Charlene:
Exactly.
John:
And it’s a great quote, “No body cares about what you have to say until they know you care about them.” Right?
Charlene:
Other thing I do is I run, I haven’t done it for the last year, because I have been very busy, but I am back into running and it can be done virtually throughout the world, meetings, physical and virtual, with young CEOs and put them all in the same room and let them share ideas. So, the gentleman who is currently the CEO of Match.com, he was in our group. We had so many fabulous guys. A lot of them from Silicon Valley and commute in, but I put people together. When you put people together, they share ideas, now, I charged to run that, but it’s not very much.
John:
It’s a mastermind, right? It sounds like.
Charlene:
Absolutely and I will understand. It doesn’t matter what business you’re in, I can do neuroscience, I can do health care, I can do technology, I can do retailing. It doesn’t matter what the area is. It takes me about an hour to understand nuclear physics.
John:
For you maybe.
Charlene:
Yeah, no, honestly.
John:
But again, we have to be able to explain something complicated like neurophysics in a simple easy way that investors who aren’t neurophysicists can understand the potential and that seems to me to be your sweet spot and one of your areas of your expertise and that what makes you so value.
Charlene:
Legal bio-tech nano-tech. Health care, Ellen sits on the, has been on the Aetna board for a 100 years. She’s on the Colgate board, she makes more money at Colgate and there isn’t a university. You’ve got kids in China whose parents want these kids to come to America and pay a fortune and I can do that. I have, whether it’s Cambridge, Jim Rogers..
John:
Tell us a little bit about Jim Rogers. Tell the listeners who that is with the bow tie and a little bit about Jim Rogers, because it’s such a common name.
Charlene:
So, well, Jim Rogers is very famous. He originally was a partner in the Quantum Fund. He hates George Soros. He retired at age 30. He came from a relatively poor family, so he went to Yale on a full scholarship, Cambridge on a full scholarship. He holds a cup Henley, he was the guy who yelled at everybody, that would be Jimmy Short. I walked in a room somewhere and he fell in love with me, because I’m short. I recently as I said, I just, he paid for a week, it was like $3,000-4,000 for me to stay there for a week so that he could see me, professing that I was his first love.
Anyway, he’s now married to Paige and he’s got two girls and he moved from New York to Singapore because he saw the destruction and demise of America. A lot of people, a lot of wealthy people that I know, democrat or republicans, have moved assets abroad. Jim said the dollar will be strong until June and then you want all your money in Rupees if you want to make a lot of money. He’s never been wrong. He’s been early, but he’s never been wrong. Do you want me to show you a picture of him? I’ve got a book.
John:
I saw him online, the bow tie, I just wanted our listeners to have a framework of how interesting he is and his success story. Before I let you go, would you mind sharing with us, because China is such a big market for everything now, right, the potential is huge there for obviously if you’re selling something to get consumers in China to use it, but I am interested for our listeners to know maybe think the only source of investors are here in the US. If someone wanted to work with you to get investors from China to invest in their company, what are the Chinese investors looking for that’s different than the US investors, if at all different?
Charlene:
Really not that different. The Chinese investors have lots of money. You gotta be careful again. The Chinese are not to be trusted. I’m sorry. Got to understand that they will take every nickle from you. I am almost 69. I’ve been commuting to China since the age of 23, you do the math.
John:
That’s a lot of years.
Charlene:
So, I was the first Gweilo on the first to havel and dove into Peking, excuse me, Canton. The first trade festival and I remember going there and the only thing that were tires, there were industrial things, and I stated Chairman Chiang Kai-Shek’s home and we had frogs in our showers. In life you have to have a sense of humor.
John:
Absolutely.
Charlene:
If you don’t have a sense of humor, then check out early, because I dealt with things you would never believe.
John:
That’s great advice for the startup entrepreneurs is they have to be able to roll with the punches and you’re going to come with some bumps in the road and how you deal with that is the key to whether you make it or not, right?
Charlene:
Absolutely and you got to have, if you can’t laugh at yourself and at things, when everything goes wrong, have a brownie and relax.
John:
Would you say that humor is the secret to weapon to being able to persevere?
Charlene:
I think humor and good sex.
John:
Oh, great, nice. That’s a great formula. I love that. Well, I can’t imagine with that kind of advice that you’re not fully booked all the time, because who doesn’t want those two things? Is there any books that you would recommend for startups to read?
Charlene:
Well, I’m just looking at all the signed books I have. Jim Rogers’s Street Smarts. Misty’s new book that’s been a best seller, Geekonomics. NO, I think they should contact me.
John:
Contact you, okay. Do you have a blog or what’s the best way for our listeners to contact you?
Charlene:
Well, Brooke (#27:22?) is my marketing director. LinkedIn.
John:
Charlene Miller on LinkedIn.
Charlene:
Yeah, www.globaldirectors.com
John:
Got it and what would be your ideal client? Who do you like to work with? What should they have ready? Should they have an idea, should they have a team, should they have a prototype? What’s the best stage?
Charlene:
It helps us if they have a prototype, but in all due respect the Infoville/deep dive company had a prototype, but it wasn’t working. It doesn’t matter what stage. I do great with companies that 500 million dollars. I do great with companies, well, let me tell you about Betfair of London. Do you know what Betfair is?
John:
I don’t.
Charlene:
The largest gaming company. They’re the bookie and they went public and they were worth, I can’t tell you how much, but I moved Mathias Entenmann, they needed a GM and I moved him and his wife from Palo Alto, she’s a psychiatrists, he had twins, and moved them to London and he ended up with a million dollars cash com and he’s German and the thing that held up his taking the job as he would not accept British healthcare. He wanted German and he finally got it and I placed a number of people at Betfair and the company was outrageously successful. As a matter of fact I think there is a, if you look at my testimonials on my website, you will see the testimonials from some of these people, I couldn’t get everyone, because we actually only started the website on December 1st.
John:
Of last year?
Charlene:
Of this year.
John:
Okay, three months ago.
Charlene:
Yep and so, because I stopped and I was in the antique business and now I went back to this. I did the MamaBear/PapaBear app.
John:
Tell us what that is.
Charlene:
MamaBear/PapaBear app it’s an app on your phone where it actually manages all your children’s connectivity as far as how fast they drive and also what they’re watching, everything to do with an app for your child.
John:
Got it.
Charlene:
You know, what they’re watching. Anything they’re doing on the web so that’s MamaBear. Not only did I find her in three months, 90 days, but they wrote her a check for two million dollars immediately afterwards. She came with a full team and these guys were blown away.
John:
So, they were impressed with her product, her team, and there wasn’t a need in the market place.
Charlene:
Her team and that’s the first..
John:
It’s all about the team.
Charlene:
And everyone was, she walked in with a full team and this was the first real CEO job. She was CEO divisions. I mean, you could look her up, Suzanne Horton and I have still only met her once. Met Tom Cardy once and met Steve, who’s Chairman of the company, once, because everybody is too busy.
John:
Well, that’s the other big takeaway is that investors are so busy, you need to have as many things checked off that they need to see starting with the right team, the right concept, and a vision with the road map to get there and someone like you to take them so that they – and the connections to people who are looking for good money.
Charlene:
They might not have the right road map and they might not have the right strategy. If it’s very early they normally do not.
John:
Right.
Charlene:
But, they think they do.
John:
Sure, but you can help them not only refine that strategy, but put them in touch with the right people who would be good money versus bad money.
Charlene:
I release people, I surround them once they sign a letter that we agree to go forward, I take a small and depending upon the stage, I can take anywhere from $100,000 to $10,000 and I’ve even taken $5,000 as a retainer and then every month they pay me. It depends upon the company. I have money throughout the world. Hussein Nasreddin is a good friend of mine. His palace in Tangier is larger than Steve Forbes, who I know quite well.
John:
Wow, well clearly Charlene you have an amazing amount of experience, contacts, and a proven tract record that is up there with anyone I ever read about or met, so it’s been a huge honor to have you on the show today The Successful Pitch. Again, for those people who are savvy enough to want to reach out to Charlene, you can go to Charlene Miller on LinkedIn, you can go to her company’s website GlobalDirectors.com to connect with her and find out more about what she does, how she can help you with your strategy and of course the ultimate, how can she raise money for you, the good money, and how she can do it fast. Charlene it’s been a pleasure. Thank you so much for joining us.
Charlene:
Thank you. It’s been a pleasure. I hope to meet you soon.